Support & Maintenance

Downtime is simply not an option. HBMJ offers premier support and guidance to keep your day-to-day operations running flawlessly. From simple to complex issues, we are available to assist and guide you when you need it most.

 

 

HBMJ’s support and maintenance services allow you to balance your business objectives against the parameters of risk, business impact, and continuity. 

 

We’ve developed a comprehensive and customizable service level program that brings the structured, disciplined approach clients need to help them keep everything on track. Our service level program is tailored to your unique need to provide functional efficiency, client satisfaction and optimization of your daily business processes. Clients can embark on a proactive strategy of managing dynamic changes while freeing up internal resources to save time and minimizing the risk of downtime and unplanned events.

We offer matchless daily infrastructure support, maintenance, system monitoring, and custom RSL development on an ad hoc basis. In addition, we maintain a comprehensive and customizable help desk service that brings the structured, disciplined approach clients need to help them keep everything on track.

YOU HAVE QUESTIONS. WE HAVE ANSWERS.

TAILORED TO YOUR UNIQUE NEEDS

Customized levels of service

Best-practice design and advice 

Flexible – you determine the priority of tasks

Comprehensive plan targeted for functional efficiency

UNMATCHED SUPPORT SERVICES

Standard/updated documentation  – no key man risk

Quick help and guidance - simple to highly complex issues

Experienced support team with aggressive response times

Automated analysis tools

Cost-Effective

PEACE OF MIND

Focusing on the long-term outlook from the very start

 

Proactive strategy of managing dynamic changes

 

Minimizing the risk of downtime and unplanned events

 

Saving time by freeing up internal resources

 

Ensuring daily business optimization

Learn more about HBMJ's premier support and maintenance services and service level agreements. 

HBMJ Consulting, LLC
is a New York-based boutique consulting firm serving the dynamic operational and accounting needs of the alternative investment industry.  

NEW YORK      DALLAS      JACKSONVILLE

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